The average business never follows up a sent estimate. Quotes with zero follow-up close at ~2%. With 3–5 polite touches over two weeks: 40–50%.
Day 0quote sent
Estimate sent
…and this is where most businesses stop. Not this one. Watch:
Every message was written in your business's voice, sent on schedule, and it stopped the second the customer replied. Nobody on your team had to remember anything.